we are receiving spam and phishing email from your site

  • Profile Image
    Belkacem abdessemed 
    Asked on December 02, 2015 at 04:45 PM

    Please look into this. We are receiving email spam and phishing emails from this:

     

    https://form.jotformeu.com/53356377375364

  • Profile Image
    Belkacem abdessemed 
    Answered on December 02, 2015 at 05:02 PM

    also the source email is gunterhelbing@gmail.com

  • Profile Image
    david
    Answered on December 02, 2015 at 07:07 PM

    Hi,

    I checked the form your referenced and it does appear to be a phishing form.  I suspended the account and the form is no longer accessible.

    If you come across and more such forms, let us know and we will be happy to have another look.

  • Profile Image
    belkacem 
    Answered on December 03, 2015 at 10:31 AM

    Thanks David. This is not first time your services has been used to this. Is there anything you can do to prevent this from happening again?

    Regards,

    B- 

  • Profile Image
    david
    Answered on December 03, 2015 at 11:44 AM

    Unfortunately, there is nothing we can do to fully prevent them from creating new forms.  Even if we ban their IP address, they could just use a VPN to connect again.