What is JotForm?
JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

At JotForm, we want to make sure that you’re getting the online form builder help that you need. Our friendly customer support team is available 24/7.

We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.


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    we are receiving spam and phishing email from your site

    Asked by Belkacem abdessemed  on December 02, 2015 at 04:45 PM

    Please look into this. We are receiving email spam and phishing emails from this:

     

    https://form.jotformeu.com/53356377375364

    site and email receiving
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    Answered by Belkacem abdessemed  on December 02, 2015 at 05:02 PM

    also the source email is gunterhelbing@gmail.com

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    JotForm Support

    Answered by david on December 02, 2015 at 07:07 PM

    Hi,

    I checked the form your referenced and it does appear to be a phishing form.  I suspended the account and the form is no longer accessible.

    If you come across and more such forms, let us know and we will be happy to have another look.

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    Answered by belkacem  on December 03, 2015 at 10:31 AM

    Thanks David. This is not first time your services has been used to this. Is there anything you can do to prevent this from happening again?

    Regards,

    B- 

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    JotForm Support

    Answered by david on December 03, 2015 at 11:44 AM

    Unfortunately, there is nothing we can do to fully prevent them from creating new forms.  Even if we ban their IP address, they could just use a VPN to connect again.