My Jotform is not working

  • rleong
    Asked on December 2, 2015 at 5:14 PM

    when i embed the form, it says, "unable to generate thumbnail". See attachment.

     

    thanks,

     

    Russell Leong

     

     

    Jotform Thread 716520 Screenshot
  • Jeanette JotForm Support
    Replied on December 2, 2015 at 7:31 PM

    Your form was suspended because you created a form that requests login credentials therefore this is not displayed in your HTML widget. Login forms are not allowed as they violate our terms of use.