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Why is my header image not displayed in the preview mode or live view?Asked by inspiremenaturally on December 02, 2015 at 06:36 PM
I've changed the header image to make sure it's not an issue with the source file. Now I can see my image in the form editor but I cannot see it in preview mode or in live mode on my website. What's going on? There are no errors to indicate the problem.
JotForm Support Manager
I was able to see the form with no problem in Google Chrome. Try to open the form direct link http://www.jotform.com/43075835646159 in an incognito windows and if you are able to see the header there, then you would need to clear your browser's cache.
Thank you for a quick response. I was able to see the image in the incognito window. Weird. Guess I'll clear my cache. Thanks again!
You are very welcome and we're glad to hear that this has helped you out! :)