- inspiremenaturallyAsked on December 02, 2015 at 06:36 PM
I've changed the header image to make sure it's not an issue with the source file. Now I can see my image in the form editor but I cannot see it in preview mode or in live mode on my website. What's going on? There are no errors to indicate the problem.
- JotForm Support ManagerJeanetteAnswered on December 02, 2015 at 09:50 PM
I was able to see the form with no problem in Google Chrome. Try to open the form direct link http://www.jotform.com/43075835646159 in an incognito windows and if you are able to see the header there, then you would need to clear your browser's cache.
- inspiremenaturallyAnswered on December 03, 2015 at 09:30 AM
Thank you for a quick response. I was able to see the image in the incognito window. Weird. Guess I'll clear my cache. Thanks again!
- KadeJMAnswered on December 03, 2015 at 11:16 AM
You are very welcome and we're glad to hear that this has helped you out! :)