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inspiremenaturallyAsked on December 2, 2015 at 6:36 PM
I've changed the header image to make sure it's not an issue with the source file. Now I can see my image in the form editor but I cannot see it in preview mode or in live mode on my website. What's going on? There are no errors to indicate the problem.
Thanks
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Jeanette JotForm SupportReplied on December 2, 2015 at 9:50 PM
I was able to see the form with no problem in Google Chrome. Try to open the form direct link http://www.jotform.com/43075835646159 in an incognito windows and if you are able to see the header there, then you would need to clear your browser's cache.
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inspiremenaturallyReplied on December 3, 2015 at 9:30 AM
Thank you for a quick response. I was able to see the image in the incognito window. Weird. Guess I'll clear my cache. Thanks again!
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KadeJMReplied on December 3, 2015 at 11:16 AM
You are very welcome and we're glad to hear that this has helped you out! :)