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JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.
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How to Send a Confirmation Email to the Users?Asked by rodney111 on December 03, 2015 at 09:03 AM
We received our first submission on our form and one of the notifications receivers did not receive his email. I have since sent two test submissions and no one received an email. When I test the emails, they work.
Emails receiving receiving emails Submissions JotForm and
The users who have submitted your form didn't receive any email because you have only set a "Notification" to your form and this only sends a email submission to the owner of the form.
To send a confirmation email (Autoresponder) to your users, you need to set a "Autoresponder" to your form. Below, you will find a instruction about how to do it:
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