What is JotForm?
JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

At JotForm, we want to make sure that you’re getting the online form builder help that you need. Our friendly customer support team is available 24/7.

We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.

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    Is it possible to get a copy of the SSAE16 document for JotForm or the data center?

    Asked by Eugene Grant  on December 03, 2015 at 10:58 AM

    Jot Forms is starting to be used within the City of London Ontario Canada.


    I see the IP's assigned show you with Cloudflare.


    Is it possible to get a copy of the SSAE16 document for Jot Forms or the data center?


    Many thanks


    Manager II, Information Security

    Information Technology Services Division

    City of London


    201 Queens Ave, Suite 300, London, ON N6A 1J1

    P:519.661.2500 x 0596 | Cell:226.268.7617 | Fax:519.661.5985


    egrant@london.ca | www.london.ca

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    JotForm Support

    Answered by Welvin on December 03, 2015 at 12:32 PM

    We used AWS for our DataCenters and you should find the information you need from this page: https://aws.amazon.com/compliance. But I'm also sending this thread to our higher ups to see if they can send us any other information with regards to the document you need.

    Thank you.