Incorrect form background color in editor

  • FabioBonilla
    Asked on December 3, 2015 at 11:49 AM

    I want to know why my formats appear all in black. Suddenly, with no command applied by me, the complete format seems in black background and the one I selected is not that color. Please help me cause I need to design a new format this month.

     

    Waiting for your replies,

     

    Fabio Bonilla

    Jotform Thread 717123 Screenshot
  • BJoanna
    Replied on December 3, 2015 at 1:10 PM

    Sorry for inconvenience this may caused you. 

    I have tried to view your form buy it is not available, so I have cloned your form and like you mentioned background color of you form inside of Form Builder is black. However when I clicked on preview I saw the actual background color of the form.

    Incorrect form background color in editor Image 1 Screenshot 40

    Actual color is also shown in Form Designer.

    Incorrect form background color in editor Image 2 Screenshot 51

    I was able to fix this issue on my cloned form by changing Form Theme to some other Theme and that changing it back to original Theme that was set. 

    Incorrect form background color in editor Image 3 Screenshot 62

    Here is my cloned form: https://form.jotform.com/53364715807965? 

    Hope this will help. Let us know if you need further assassinate. 

  • Fabio Bonilla
    Replied on December 4, 2015 at 12:12 PM

    Ok, thank´s, I will try that way once again 'cause I tried and it still shows black.

  • Mike
    Replied on December 4, 2015 at 1:23 PM

    Your form will have correct background when published.

    Incorrect form background color in editor Image 1 Screenshot 30

    If you would like to remove the black background in form editor, please try changing the form Background from black to some other color via Preferences.

    Incorrect form background color in editor Image 2 Screenshot 41