- FabioBonillaAsked on December 03, 2015 at 11:49 AM
I want to know why my formats appear all in black. Suddenly, with no command applied by me, the complete format seems in black background and the one I selected is not that color. Please help me cause I need to design a new format this month.
Waiting for your replies,
Fabio BonillaPage URL:
- JotForm SupportBJoannaAnswered on December 03, 2015 at 01:10 PM
Sorry for inconvenience this may caused you.
I have tried to view your form buy it is not available, so I have cloned your form and like you mentioned background color of you form inside of Form Builder is black. However when I clicked on preview I saw the actual background color of the form.
Actual color is also shown in Form Designer.
I was able to fix this issue on my cloned form by changing Form Theme to some other Theme and that changing it back to original Theme that was set.
Here is my cloned form: https://form.jotform.com/53364715807965?
Hope this will help. Let us know if you need further assassinate.
- Fabio BonillaAnswered on December 04, 2015 at 12:12 PM
Ok, thank´s, I will try that way once again 'cause I tried and it still shows black.
- JotForm SupportMikeAnswered on December 04, 2015 at 01:23 PM
Your form will have correct background when published.
If you would like to remove the black background in form editor, please try changing the form Background from black to some other color via Preferences.