What is JotForm?
JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

At JotForm, we want to make sure that you’re getting the online form builder help that you need. Our friendly customer support team is available 24/7.

We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.


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    Reaching submission limit for Free plan?

    Asked by tvnaidu1 on December 03, 2015 at 02:08 PM
    question on my plan:  I did sign yesterday for basic, if more than 100 submits of the form (no financial or buy stuff), then I should to change my plan right?. like a survey, people will receive my form and select some options and submit, I did signup basic plan now, if I have more than 100 submits like 200 submits, should i goto next plan?. please suggest.
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    JotForm Support

    Answered by Charlie on December 03, 2015 at 02:21 PM

    You can check the limits of each plan in our pricing page.

    For submission limits, please note that they are on a monthly basis. This means, for "Free" plan, you are allowed to receive 100 regular/SSL submissions and 10 payment submissions per month. If you reached any of the submission limits, all of your forms will temporarily be disabled. If you want to continue using your forms from there, you can either upgrade to a higher subscription plan OR you can wait for the limits to reset which happens every 1st day of the month.

    I hope that helps. Do let us know if you have questions on this.