What is JotForm?
JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

At JotForm, we want to make sure that you’re getting the online form builder help that you need. Our friendly customer support team is available 24/7.

We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.


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    Blank fields in address

    Asked by adea on December 03, 2015 at 03:06 PM

    I have followed the instructions you gave me but my confirmation email still shows a blank email.  I set it up to hide blank fields but they are still there.  What do I do now.

    Page URL:
    https://form.jotform.com/53155207835152

    Screenshot
    in email shows a instructions
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    JotForm Support

    Answered by BJoanna on December 03, 2015 at 04:10 PM

    I have inspected you form and email field is missing because you did not set value of email field inside of your Autoresponders. 

    You need to add value of email field to the body of you Autoresponder and then will be shown when form is submitted.

    Hope this will help. Let us know if you need further assistance.