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  • Profile Image

    I am not receiving emails on any of my forms.

    Asked by a1image on December 03, 2015 at 03:36 PM

    No forms are sending me emails, Ive setup notification emails for each form and setup smtp settings

    www.a1image.com

    www.bestcopierquote.com

    Page URL:
    www.a1image.comwww.bestcopierquote.com

    Emails My Forms receiving receiving emails
  • Profile Image
    JotForm Support

    Answered by Kevin_G on December 03, 2015 at 04:56 PM

    Hi,

    Thank you for contacting us.

    I have checked your forms and I can see you have a wrong configured notification : 

    Please, paste only the email address, you should be able to receive the email notifications now, also I would suggest you to check your Junk and Spam folders, also I checked the email log for your another email ken@a1image.com and I can see all emails are being sent, take a look to this guide to prevent future issues related to bounces : 

    http://www.jotform.com/help/208-How-to-setup-email-alerts-to-prevent-email-bouncing-related-issues

    Let us know if it works, if it does not , we will more than glad to help you.

    Regards.