installed theme but doesn't save

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    OasisNaturalCleaning
    Asked on December 03, 2015 at 04:13 PM

    I used a simple modern theme - purchased it and installed it. but it's not loading when I view my theme.

     

    any suggestions what I am missing?

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    Kevin_G
    Answered on December 03, 2015 at 05:40 PM

    Hi,

    Thank you for contacting us.

    I cloned one of your forms and I was able to install a theme, this is the link to my form : 

    https://form.jotform.com/53366838956978?

    I suggest you to follow this guide in order to install the theme : 

    http://www.jotform.com/help/184-How-to-Use-Your-JotForm-Themes

    Let us know if you still get the issue, we will be happy to assist you.

    Regards.

  • Profile Image
    OasisNaturalCleaning
    Answered on December 04, 2015 at 01:15 AM

    I have followed those steps and installed the theme for my booking form.

    But once it's installed I don't see a save option.

    if I simply close the window it appear that it doesn't save the change? what step am I missing - do I have to clone the form then install the theme? 

     

  • Profile Image
    Chriistian
    Answered on December 04, 2015 at 04:29 AM

    Hi,

     

    I checked your form and tried to install the theme and I was able to implement the theme. Kindly check your form - https://www.jotform.us/form/50288803750154.

     

    Do let us know if you need further assistance.
    Regards.