What is JotForm?
JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

At JotForm, we want to make sure that you’re getting the online form builder help that you need. Our friendly customer support team is available 24/7.

We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.

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    No question—just a thank you

    Asked by saymateo on December 03, 2015 at 05:33 PM

    I'm not sure who will get this email. Is it a team of twenty or a single founder? Either way my feeling is the same. I'm beyond thrilled with this service. 

    You've done a fantastic job; this is a fantastic product. 

    I'm not a paying customer yet, still building my wife and I's website. But I'm looking forward to growing our audience, and upgrading my plan soon.

    Thank you for existing. 




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    JotForm Support Manager

    Answered by Jeanette on December 03, 2015 at 06:35 PM

    Hello Mateo

    How wonderful to know our product happened to be fantastic for your website's purposes.

    We really appreciate such encouraging words, which are actually the reason of why we exist.

    We are currently a team of several people here. Our Founder is Mr. Aytekin Tank, the creator of the idea and product.

    Him, along with his amazing team of developers/designers make sure to make all of users and customers happy, by enhancing the product and bringing new features constantly.

    There are also two other teams: Our tech support team, who handles all the inquiries in the forum and the Marketing team, which makes possible that Jotform is spread along many press sites and social networks. Please check our about us page here http://www.jotform.com/about/

    Again, thank you for your great feedback!  We wish you all the best in your business endeavors.

    Do not hesitate to contact us anytime if you have more questions!