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  • Profile Image

    Unable to resolve the server's DNS address.

    Asked by learningconnexion on December 03, 2015 at 08:51 PM

    Hi there, 

    Our jot form includes a checklist for kids art classes, but currently this error appears in the jot form, both while editing and on our web page.

    it show up when you try to add the checklist widget as well as the current ones on the form. 

     

     

    Page URL:
    http://www.tlc.ac.nz/study-with-us/kids-art-holiday-classes/kids-regis<br/>tration-form/

    Screenshot
    dns resolve and checklist widget Web page both
  • Profile Image

    Answered by Sammy on December 04, 2015 at 02:00 AM

    I tested both your site link and the form's direct link and was unable to recreate your issue.

    Is the DNS resolution failing on multiple machines or is it on a single machine.

    If it is on a single machine kindly try clearing your DNS cache refer to the the guides below based on your Operating system

    Clear DNS on Mac

    Clear DNS in Windows

    Clear DNS on Linux

    Do let us know if this resolves you issue.