Unable to resolve the server's DNS address.

  • learningconnexion
    Asked on December 3, 2015 at 8:51 PM

    Hi there, 

    Our jot form includes a checklist for kids art classes, but currently this error appears in the jot form, both while editing and on our web page.

    it show up when you try to add the checklist widget as well as the current ones on the form. 

     

     

    Jotform Thread 717585 Screenshot
  • Sammy
    Replied on December 4, 2015 at 2:00 AM

    I tested both your site link and the form's direct link and was unable to recreate your issue.

    Is the DNS resolution failing on multiple machines or is it on a single machine.

    If it is on a single machine kindly try clearing your DNS cache refer to the the guides below based on your Operating system

    Clear DNS on Mac

    Clear DNS in Windows

    Clear DNS on Linux

    Do let us know if this resolves you issue.