What is JotForm?
JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

At JotForm, we want to make sure that you’re getting the online form builder help that you need. Our friendly customer support team is available 24/7.

We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.

  • Profile Image

    Can the paypal 'page' be pre-populated with details from the form

    Asked by robbertl on October 06, 2010 at 01:54 PM


    My question is this...

    If a customer fills in his/her name, address, e-mail and telephone number on the jotform form, can this information be pre-populated on the Paypal page - so they do not have to type in the same information again.





  • Profile Image
    JotForm Founder

    Answered by aytekin on October 06, 2010 at 03:40 PM

    This is currently not possible but it is on our todo list.


  • Profile Image

    Answered by dante01 on October 06, 2010 at 07:33 PM

    i was try to do this to. And i found other option. i delete costumer information from jotform. because PayPal is asking same thing end sending to me. So costumer don't have to add two time address

  • Profile Image

    Answered by tester on May 05, 2011 at 09:22 AM


  • Profile Image
    JotForm Support

    Answered by NeilVicente on May 05, 2011 at 10:13 AM


    Thank you for providing that information. However, I'm afraid that that cannot be implemented with Jotform because Paypal payments are readily integrated into the Form Builder and cannot be modified in any way.

    I think the information from the link you posted can be useful to applications created outside Jotform. Either way, we appreciate your input.


  • Profile Image

    Answered by conzerol on July 31, 2011 at 01:07 AM

    Just wondering if this has been done yet.

    I´d really like the clients not to refill the same data I am collecting from them.

    Are we there yet?  :) 

  • Profile Image

    Answered by allanftd on July 31, 2011 at 09:30 PM

    Hello conzerol,

    Sorry but we do not have any updates yet as of this writing. But as long as it is in our to-do list, we'll let you know through this thread and our website that the feature is already available.

    Thank you for your patience.


  • Profile Image

    Answered by guest_23403625391045 on December 06, 2012 at 12:14 PM

    This was announced on paypal 23 April 2012

    Are there any news regards to the above as it would be mighty helpful for everyone who use jotform and paypal.

  • Profile Image
    JotForm Support

    Answered by EduardoMendez on December 06, 2012 at 02:14 PM

    Hi there, 

    I have submitted your request for this feature on this thread: