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  • Profile Image

    Radio button options are not visible on my form

    Asked by SPTBG on December 03, 2015 at 10:55 PM

    When it asks "MY GENDER" the options test are not showing up on the live form but on the editor they show up.

    LIVE FORM:

    Editor:

    Page URL:
    https://form.jotform.com/53154054678156

    JotForm uploads jpg www
  • Profile Image
    JotForm Support

    Answered by BJoanna on December 04, 2015 at 03:35 AM

    I have inspected your form an non of radio button options are visible because color of radio button item labels is set to white. You can make them visible by Injecting Custom CSS. Inside of your Form Builder select Setup & Embed tab, then click on Preferences, then select Form Styles tab and inside of Inject Custom CSS field at the bottom of existing code paste this code:

    .form-radio-item label{

    color:#555!important

    }

    After adding this code you form will look like this. 

    Here is my cloned form where I added mentioned code: https://form.jotform.com/53371395285967? 

    Feel free to clone it.

    Hope this will help. Let us know if you need further assistance. 

  • Profile Image

    Answered by SPTBG on December 04, 2015 at 12:45 PM
    You very much, I did what you instructed worked.
    I was wondering if you have any idea how this happened, should the font
    always be on black?
    ...
  • Profile Image

    Answered by victor on December 04, 2015 at 01:59 PM

    On behalf of my colleague, you are welcome.

    I have cloned your form and tried to replicate the issue, to find out why this occurred. I removed the CSS and was still able to view the option properly. The only thing I can think of is that you tried to add a theme and when this added a CSS code which made this option invisible (or white).

    If you have any other question or issue, please do not hesitate contacting us. We will be glad to assist.

  • Profile Image

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    ...