Account Suspended while whitelisted!

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    Asked on January 30, 2012 at 09:30 AM

    MY account was suspended again even though I was on the whitelist, is this a bug or glitch? I just wanted to find out.

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    Answered on January 30, 2012 at 12:24 PM

    We do not whitelist accounts, only forms.  You have a new form which obviously looks like something that will be used for phishing, hence the autosuspension.

    JotForm does not allow log in forms as we not have any feature that allows for account verification, as in the case of a log in.

    Sorry but I don't think we can lift your suspension.