What is JotForm?
JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

At JotForm, we want to make sure that you’re getting the online form builder help that you need. Our friendly customer support team is available 24/7.

We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.


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    Account Suspended while whitelisted!

    Asked by SkyVast on January 30, 2012 at 09:30 AM

    MY account was suspended again even though I was on the whitelist, is this a bug or glitch? I just wanted to find out.

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    JotForm Support

    Answered by NeilVicente on January 30, 2012 at 12:24 PM

    We do not whitelist accounts, only forms.  You have a new form which obviously looks like something that will be used for phishing, hence the autosuspension.

    JotForm does not allow log in forms as we not have any feature that allows for account verification, as in the case of a log in.

    Sorry but I don't think we can lift your suspension.