What is JotForm?
JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

At JotForm, we want to make sure that you’re getting the online form builder help that you need. Our friendly customer support team is available 24/7.

We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.


  • Profile Image

    "This form is big, it may take a while" message shown when opening form

    Asked by sitemolndal on December 04, 2015 at 11:23 AM

    Hi
    I have really big problems with my JotForm right now. When I open my forms it is very slow, I receive messages that the form is big, it might take a while before it opens.
    I can’t load any pictures or publish my forms,
    I have sent you more than one feedback, and the feedback sign don’t disappear.
    I can’t open your contact form in my account.
    What has happened?
    Regards
    Micaela Jungmalm
    Micaela Jungmalm
    Conference Coordinator, Site Support
    DENTSPLY IH AB
    P.O. Box 14, SE-431 21 Mölndal, Sweden
    Visitors: Aminogatan 1, Mölndal
    Tel: +46 31 376 30 00 - Dir: +46 31 376 43 45
    Mob: +46 768 091518 - Conference tel: +46 31 376 34 20
    E-mail: micaela.jungmalm@dentsply.com

  • Profile Image

    Answered by Ben on December 04, 2015 at 11:25 AM

    Can you please tell us what is the form that you are experiencing this with Micaela and we would be happy to look into it for you?

  • Profile Image

    Answered by sitemolndal on December 07, 2015 at 02:45 AM

    Hi
    Today everything is working again so I assume that it was temporary problem.
    It was not only the message “This form is big, it may take a while” that was the problem
    I had following problems (but it seems that it works now):
    I have really big problems with my JotForm right now. When I open my forms it is very slow, I receive messages that the form is big, it might take a while before it opens.
    I can’t load any pictures or publish my forms,
    I have sent you more than one feedback, and the feedback sign don’t disappear.
    I can’t open your contact form in my account.
    Regards
    Micaela
    ...

  • Profile Image
    JotForm Support

    Answered by mert on December 07, 2015 at 03:00 AM

    Hi Micaela,

    Since you haven't mentioned a specific form, I checked all of your forms and it seems that they are working without any problem. As you have mentioned, I assume that the speed problem was a temporary.

    However, if you generally use your forms by embedding a webpage, you can try iFrame method to embed them.

    Below, you will see the steps to do that:

    http://www.jotform.com/help/148-Getting-the-Form-iFrame-Code

     

    For further assistance, please don't hesitate to contact us.

    Thanks.