What is JotForm?
JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

At JotForm, we want to make sure that you’re getting the online form builder help that you need. Our friendly customer support team is available 24/7.

We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.

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    Can you help us recover an account

    Asked by shli on December 04, 2015 at 01:41 PM
    I changed the email address for this account (DBHSHLI) from info@dabeka.com
    to integratedcare.msm.edu. However, I created the form for this client
    and they need modification to the form and the password I have is no longer
    working. Can you re-set the Account login email to info@dabeka.comso that
    I can reset the password in order to access the form to make changes they
    need. Thanks.
  • Profile Image
    JotForm Support

    Answered by david on December 04, 2015 at 01:49 PM


    Does the user you created the account for no longer have access?  They can change the log in information or update the email address quite easily from their account settings:


    The password reset email for that account can also be sent to "integratedcare@msm.edu".