Can you help us recover an account

  • Profile Image
    shli
    Asked on December 04, 2015 at 01:41 PM
    Hi,
    I changed the email address for this account (DBHSHLI) from info@dabeka.com
    to integratedcare.msm.edu. However, I created the form for this client
    and they need modification to the form and the password I have is no longer
    working. Can you re-set the Account login email to info@dabeka.comso that
    I can reset the password in order to access the form to make changes they
    need. Thanks.
  • Profile Image
    david
    Answered on December 04, 2015 at 01:49 PM

    Hi,

    Does the user you created the account for no longer have access?  They can change the log in information or update the email address quite easily from their account settings:

    https://www.jotform.com/myaccount/

    The password reset email for that account can also be sent to "integratedcare@msm.edu".