What is JotForm?
JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

At JotForm, we want to make sure that you’re getting the online form builder help that you need. Our friendly customer support team is available 24/7.

We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.

  • Profile Image

    Multiple upload not work in Firefox 9.0.1

    Asked by sgm_dept on January 30, 2012 at 12:17 PM

    Ask for help. The form Jotform does not allow for Multiple upload files in the browser Firefox 9.0.1. In other browsers (Opera, Chrome, IE9, IE8) this function is work. The form is inserted into the blog in a IFRAME. Clearing the browser cache not help.

    Page URL:

  • Profile Image
    JotForm Support

    Answered by NeilVicente on January 30, 2012 at 02:47 PM

    I was unable to recreate your problem using Firefox 9.0.1 on my end:

    Can you try to re-install your browser? A problem might have occured with your recent upgrade to Firefox 9.

  • Profile Image

    Answered by sgm_dept on January 31, 2012 at 04:52 AM

    Thank you for your attention to my problem. I have reinstalled the browser, as you recommended, but the result has not changed. Interestingly, the form in the Firefox9.0.1 outside my University is working fine (as in your case). I think the problem can be in tandem Firefox9.0.1 + proxy. I will still test. Thank you for your good work on the development of excellent service!