What is JotForm?
JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

At JotForm, we want to make sure that you’re getting the online form builder help that you need. Our friendly customer support team is available 24/7.

We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.


  • Profile Image

    Pricing

    Asked by DJ on January 30, 2012 at 12:21 PM

    What happens if I reach the max submissions for the month on my pricing tier?  Do I just not receive anymore submissions or will it allow continued submissions and just auto jump to the next tier?

  • Profile Image

    Answered by fxr on January 30, 2012 at 03:44 PM

    If you go over the maximum number of submissions for the month for whatever plan you are on, you bill be notified of it and given the oppourtunity to upgrade, if you choose not to, after 24 hours your forms will be disabled (i.e be unable to take any more submissions) until the turn of the month. 

    We dont automatically move you to a higher submission limit account, no, thats entirely your choice. 

    Hope that answers your question, please let us know if it doesnt or if you have any other concerns.