How do you update the thank you page?

  • erwandavon
    Asked on December 4, 2015 at 9:33 PM

    I've updated my thank you page and it's not updating. I've tried changing it to a specific page on my website and I've tried changing the message that appears on the back end of jotform. I don't know what I'm doing wrong. I'm stumped. Please help. Thanks.

     

    Page URL: http://www.erwandavon.com/next-live-event/
  • Welvin Support Team Lead
    Replied on December 5, 2015 at 6:08 AM

    Please note that we have two ways in our thank you message settings. The Custom Thank You Message and Custom Thank You URL. If you would like to use our default thank you message, just please select our "Default Page":

    How do you update the thank you page? Image 1 Screenshot 20

    Otherwise, please use the "Redirect Page" option.

    You have this page as your custom thank you URL: http://www.erwandavon.com/thank-you-2/. It's working as far as I could see it.

    Let us know if you need any further assistance regarding this matter.