What is JotForm?
JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

At JotForm, we want to make sure that you’re getting the online form builder help that you need. Our friendly customer support team is available 24/7.

We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.


  • Profile Image

    Не работает подтверждение по смс. Что делать?

    Asked by vsenasplav on December 05, 2015 at 09:45 AM
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    JotForm Support

    Answered by Boris on December 05, 2015 at 12:07 PM

    If I understand it correctly, you are getting an error when using our SMS Confirmation widget on your form. The error in your screenshot is:

    Error: The requested resource /2010-04-01/Accounts//Messages.json was not found

    This error usually indicates the SMS Confirmation widget was not correctly set up with your Twilio account credentials. I would also like to add that for setting this up, you must have an account registered with Twilio. If you do not have one, you can register for a trial account over this link.

    Please make sure to fill out all the details requested by the SMS Confirmation widget, such as your Twilio Account SID, Auth Token, and Twilio Number, and please try again.

    You can get your Twilio SID and Auth Token by following the steps in this guide on Twilio.

    After you are logged into your Twilio account, you can also get your Twilio number on this page.

    I hope this helps. Please let us know if you need further clarifications or assistance, and we will be happy to help.

  • Profile Image

    Answered by vsenasplav on December 06, 2015 at 07:45 AM
    Спасибо!

    С уважением, Андрей Швачко
    руководитель компании "Штурм"
    тел.: +7 904 177 47 78
    Skype: andrey_shvachko
    2015-12-05 22:07 GMT+05:00 JotForm :
    ...
  • Profile Image
    JotForm Support

    Answered by Kevin_G on December 06, 2015 at 09:00 AM

    On behalf of my colleague, you're welcome.

    Fee free to contact us anytime if you need more help, we will be more than happy to assist you.

    Regards.