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We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.

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    "A communication error occurred" error in the form

    Asked by hungrymind on December 05, 2015 at 10:35 AM

    I have the same problem when I try to access "http://www.buenastareas.com/ensayos/Capa-De-Ozono/1882.html" - error message - 

    A communication error occurred: ""

    The Web Server may be down, too busy, or experiencing other problems preventing it from responding to requests. You may wish to try again at a later time.


    I receive the error from any browser; opera, firefox, and Google chrome - but the link is working from another laptop. By the way no need to clear cache since I installed new version of opera just for this issue but not working. I also closed the fire wall but it doesn't work also. Pls, who have an answer is welcome

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    JotForm Support

    Answered by Welvin on December 05, 2015 at 10:39 AM

    I'm sorry, but as mentioned by my colleague in the original thread, I also can't find the form in the given website. Your email address is also not tied to an account in Jotform. If this is related to Jotform, please let us know the form URL so we can check it for you.

    I look forward to your reply.