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skinnyfattiesAsked on December 5, 2015 at 10:40 AM
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Welvin Support Team LeadReplied on December 5, 2015 at 10:50 AM
I can't replicate this using my Android device so maybe the issue it with your iPhone. Is this correct?
You are currently using our default embed method. Please try our iframe method: http://www.jotform.com/help/148-Getting-the-Form-iFrame-Code.
If the issue persists, you have the option to use a custom thank you URL. Basically, you will have to create a thank you page in your website and use it in the form's thank you settings. Here's how: http://www.jotform.com/help/38-Redirecting-Users-to-a-Different-Page.
I hope that helps. Let us know if you need any further assistance.
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skinnyfattiesReplied on December 5, 2015 at 11:52 AM
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Welvin Support Team LeadReplied on December 5, 2015 at 12:35 PM
I'm sorry to hear that. Yes, the custom thank you page should work. You can put the link there for the form page so users can go back if they wish to.
As for the font CSS, I will have to address it here: http://www.jotform.com/answers/718671. We have to move new questions into a separate thread so this way, we can focus on it and assist you properly.
Thanks