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JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

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We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.


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    Form Not Submitting. Just getting please wait then email never sends

    Asked by Jeremiah  on December 05, 2015 at 12:40 PM

    Hello,

     

    I have a contact form on http://www.sea-delight.com/contactus.html. This contact form has always worked before with no issues. Now users can not send in there questions.

     

    When a user fills out the form then clicks submit all they see is please wait on the submit button and the form never goes to the thank you page. Is this a known issue? 

    Page URL:
    http://www.sea-delight.com/contactus.html

    form not submitting please wait email
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    JotForm Support

    Answered by jonathan on December 05, 2015 at 02:58 PM

    Hi,

    Can you please try first removing the form http://www.jotform.us/form/22985254753160  on the website and then re-embed again.

    Get first the new embed code. Follow this guide -Adding-a-Form-to-a-Web-Page

     

    Let us know if issue still persist even after doing this process.

    Thanks.