What is JotForm?
JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

At JotForm, we want to make sure that you’re getting the online form builder help that you need. Our friendly customer support team is available 24/7.

We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.

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    Saving forms for later and clearing Cache & Cookies

    Asked by Billbully on December 05, 2015 at 01:43 PM

    Will the save forms and continue for later feature (http://www.jotform.com/help/97-How-to-Save-Forms-and-Continue-Later) continue to work if the person has since cleared thier cache or cookies? I have a form that employees would start and then finish a month later.  Considering there will always be forms out there waiting to be finished, they would then never be able to clear thier cache or cookies.



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    JotForm Support

    Answered by jonathan on December 05, 2015 at 03:13 PM

    The answer is yes. The end users can actually continue the form from anywhere as long as they know the link.

    The saved session is being done on the server side. So even if the end user have refresh the browser, they will still be able to continue the session.

    As far as I know, the storation of the session is good only for 30 days... it might expired after that which will clear the saved session.

    user guide: -How-to-Save-Forms-and-Continue-Later

    Let us know if you need further assistance.