Why isn't my theme showing?

  • rolfes
    Asked on December 5, 2015 at 2:24 PM

    I've used one of the free themes for my form, but when I preview it or view it in another tab, the theme isn't showing - just a grey background with basic text.

  • jonathan
    Replied on December 5, 2015 at 3:49 PM

    Where you referring to the Brick Wall theme on your jotform http://www.jotformeu.com/form/53384747114357 ?

    Try to reset first the Theme using the Themes selector in your Form Builder.

    Why isnt my theme showing? Image 1 Screenshot 20

     

    Let us know if issue persist.

    Thanks.

  • rolfes
    Replied on December 5, 2015 at 5:06 PM

    It seems to have corrected itself now. Thanks for the reply.

  • victor
    Replied on December 5, 2015 at 6:20 PM

    On behalf of my colleague, you are welcome. If you have any other question or issue, please do not hesitate contacting us. We will be glad to help.

  • victor
    Replied on June 2, 2016 at 2:50 PM

    This is a old thread. To assist you better could you please create a new thread explaining exactly what your issue is with themes.

    We will be glad to assist.