When I edit my form, no changes are shown? Colours are not displayed correctly.

  • Cajonworkshops
    Asked on December 5, 2015 at 2:39 PM

    Dear JotForm Support Team,


    I changed the color of my form a few months ago.When I go to my form: http://www.jotformeu.com/Cajonworkshops/anmeldeformular

    the color of the background and the color of the form are displayed correctly in this brownish color.

    When I log in to my account and open this form for editing, it is displayed in the old grayish colour like it was before I changed the colors, and although I deleted some entry dates in the form (3x Date Sa, 5.12.2015 choices) and saved the changes, they are still being displayed in the preview of the form and in the actual form itself.

     

    Can't find the error.

     

    Can you please help.

     

    Regards

    Noah

  • Kevin Support Team Lead
    Replied on December 5, 2015 at 7:53 PM

    Hi,

    Thank you for contacting us.

    I checked your form and I can see the options are not there anymore : 

    When I edit my form, no changes are shown? Colours are not displayed correctly Screenshot 40

    In regards to the background color, I saw it's displaying the gray color on edit mode, I would suggest you to change the color from the Designer, to do it, click on the Designer icon on the top toolbar :

    When I edit my form, no changes are shown? Colours are not displayed correctly Screenshot 51

    Change the background color in both fields : 

    When I edit my form, no changes are shown? Colours are not displayed correctly Screenshot 62

    Try doing it and let us know the results.

    Regards.