What is JotForm?
JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

At JotForm, we want to make sure that you’re getting the online form builder help that you need. Our friendly customer support team is available 24/7.

We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.

  • Profile Image

    How can i test that my paypal button is working properly

    Asked by ibd2014 on December 05, 2015 at 09:50 PM
  • Profile Image
    JotForm Support

    Answered by Mike_G on December 06, 2015 at 01:40 AM

    Are you pertaining to this button?

    If you want to test if your PayPal payment field set up is working, you can first try it using your PayPal sandbox account. If you don't have a sandbox account yet, you can create it through this website, https://developer.paypal.com/developer/accounts. You can create a sandbox account under Dashboard tab of that page.

    But first you need to log in your existing PayPal account.

    Here's a guide I found over the internet: Creating Sandbox Test Accounts

    Notice on the screenshots I have above, there are two types of account that you can create, one if Merchant account. Merchant account is the seller's account, meaning you will have to place the email address of your merchant account here:

    And the other one is Buyer's account. Buyer's account will be used when you're testing a purchase. If you click the Pay with PayPal button, you will be redirected to the page shown on the image below.


    Basically, you need to have a sandbox merchant account and a sandbox buyer's account. So you can make a test payment with PayPal. 

    One last thing, please don't forget to make the PayPal payment field in sandbox mode before making any test or else it this won't work, since it assume that you're running a live PayPal account and not a Sandbox account.

    I hope this helps. Let us know if you need assistance with any of the instruction given above. Thank you.