What is JotForm?
JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

At JotForm, we want to make sure that you’re getting the online form builder help that you need. Our friendly customer support team is available 24/7.

We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.


  • Profile Image

    How Can I Transfer Form Ownership?

    Asked by Arterismos on December 05, 2015 at 10:26 PM

    I've created a new account because the username can't be changed, and I want to transfer my form to the new one. I've followed Option #3 from this page, but you lost me at step 4. I can see the Shared folder in my second account but not the first. I tried refreshing the page and re-logging in, and it's still not there as instructed.

     

    I would like some help, please. Thank you.

    Page URL:
    https://www.jotform.com/53326408975463

    transfer form form ownership how how can i
  • Profile Image
    JotForm Support

    Answered by mert on December 06, 2015 at 04:17 AM

    Hi there,

    If you don't need any other sub-user account and all you want to do is move your forms to another account, we can transfer your forms with their submissions into another account.

    If you want this one, please answer this thread with your request.

     

    However, if you still want to create a sub-user, please check the following guide:

    http://www.jotform.com/help/232-How-to-Share-Forms-with-a-Sub-Account-User

     

    I'm waiting for your answer.

    Thanks.

  • Profile Image
    JotForm Support

    Answered by mert on December 06, 2015 at 04:22 AM

    In addition, if the unchanging username is the main reason for all that action, we can change your username with respect to your request. With that, you don't need to mess with other things to transfer or share your data.

    Please, consider all these solutions and let us know your final request.

     

    Thanks.

  • Profile Image

    Answered by Arterismos on December 06, 2015 at 01:23 PM

    I've already created an account with the new username (Yonderworldly), so I would like to move my form instead. Please and thank you.

  • Profile Image
    JotForm Support

    Answered by jonathan on December 06, 2015 at 02:07 PM

    I have moved the form to the other account/username Yonderworldly   

    You may need to login to the new account at http://www.jotform.com/login to see the updates.

    Let us know if you need assistance.