What is JotForm?
JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

At JotForm, we want to make sure that you’re getting the online form builder help that you need. Our friendly customer support team is available 24/7.

We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.


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    Non salva modifiche.

    Asked by peppe2393 on December 06, 2015 at 06:23 AM

    Una volta modificato il form, quando vado in anteprima o lo pubblico, non apporta le modiche che ho precedentemente effettuato e salvato.

    edit forms preview save changes
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    JotForm Support

    Answered by Mike_G on December 06, 2015 at 08:26 AM

    Can you give us more information to the issue, please? What changes are you trying to apply to the form that does not appear or take effect after you have previewed it? Also which of your forms are you trying to edit?

    As a workaround, I usually check the revision history of the form to know if the changes I have applied was saved. It should show the updates made on the form from there.

    Here's a guide for you to check the revision history of your form: How-to-View-Form-Revision-History

    We will wait for your response. Thank you.

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    Answered by peppe2393 on December 06, 2015 at 08:33 AM

    Inserisco un campo NUMERO, salvo e non viene visualizzato nell'anteprima. Il campo che aggiungo non è invisibile, quindi dovrebbe essere visualizzato. Ho controllato il salvataggio nelle revisioni del form e risulta come modifica, ma poi non lo visualizza.

     

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    JotForm Support

    Answered by Mike_G on December 06, 2015 at 09:36 AM

    I would like to apologize for any inconvenience this have caused you. I have checked the form and cloned it, however, I'm not seeing the number field you are pertaining to. What is the name of the field? If you can post a screenshot of the field you're trying to add from your form builder, that would be great. 

    We will wait for your response. Thank you.

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    Answered by peppe2393 on December 06, 2015 at 09:45 AM

    Non compare "Importo"

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    JotForm Support

    Answered by Mike_G on December 06, 2015 at 10:30 AM

    Thank you for that. I have informed our developers about the issue and they have informed us that the issue is already fixed. Please try to update your form again, save it and see if the changes are already applied. We would like to, again, apologize for any inconvenience this have caused you and please do inform us if the issue still persist on your end. Thank you.