Bullet points appear on the form when embedded as a source code on website

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    Asked on December 06, 2015 at 11:05 AM
    Also, when I put the source code into my page instead of embedding the script. I end up with bullet points all down the page.  I remember someone else having the same problem but can't remember how to deal with this or find the question and answer.  This means that I can't see the form in my Artisteer page only online.

    Could you direct me to that Q & A.

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    Answered on December 06, 2015 at 11:39 AM

    I'm sorry, I'm not sure which thread that has the same concern are you referring to. You can try to search it from our support forum: http://www.jotform.com/answers/search.php?search=bullet

    Are the bullet points showing on all browsers? Have you tried using a different browser aside from the one that you have already used?  Bullets points showing on the left side of the form only means that CSS are not being applied properly to your form because of conflict with your website's style where the form is embedded. This can be temporary and sometimes refreshing the page fixes the issue. 

    I'm also not seeing the issue on your website, http://www.residentsassociations.co.uk/goodservices2015/membership/businesses-etc.html because the form is still embedded using its embed script. You can try to use the form's source code and let us know so we may check your website while you're using the form's source code. 

    You may also want to consider using the iframe code instead to avoid conflicts.


    Thank you.

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    Answered on December 06, 2015 at 11:52 AM

    The bullet points came up when I put the source code into the html and then I manually deleted them.  I tried using the IFrame code but it didn't work too well and prefer to have less work to do so I use the script instead.

    I will see how things go and if there are any improvements - thanks.  


    PS.  I just love your service by the way.  As I do most of the work for my websites on my own as I am unable to pay people at the moment, it's like having another office and staff.

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    Answered on December 06, 2015 at 12:21 PM

    From experience, the bulleted form issue usually happens more when using source embed code of the form on website page.

    This was due to script conflict that usually arise between the form's scripts and existing other scripts on the website page.

    So using the iframe embed code is the safer option to avoid the script conflict. You may want to retry this embed option if the source code embed still did not work.

    If you can also share to us what is your concern on using iframe embed code, we will check a solution to the issue as well.



    Thank you for the kind words. We are glad to be of service as well.