for submission form not received through google sheets

  • copadamalasia
    Asked on December 6, 2015 at 11:23 PM

    I received a form submission but it was not integrated to google sheets. may i know what is going on with it? first time encoutnered after receiving close to 100 forms 

  • Chriistian Jotform Support
    Replied on December 7, 2015 at 1:42 AM

    Hi,

     

    Do you mean you the form's submission is not automatically added to your google spreadsheet integration? If so, can you try to reintegrate your form to Google Spreadsheet (remove integration and integrate again) and see if it will solve the issue?

    for submission form not received through google sheets Image 1 Screenshot 20

     

    Do let us know if the issue still persists.
    Regards.