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    Cannot access items in Toolbox

    Asked by Augusta Jewish Community Center on January 30, 2012 at 05:32 PM

    I am attempting to edit one section of an existing form. I am trying to add a new question with a drop down box. However, when I hover my cursor over the toolbox, rather than a hand icon, my cursor turns into a four direction arrow and does not allow me to drag and drop from the Toolbox.  The URL that I have attached is for the form that I am attempting to edit.

    Page URL:

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    JotForm Support

    Answered by NeilVicente on January 30, 2012 at 05:40 PM

    I was unable to recreate your problem on my end. Can you please take this JavaScript test for your browser?

    If your browser failed, activate JavaScript by following the instructions here. If JavaScript is enabled and the problem still persists, try clearing your browser's cache.

    Let us know how it turns out.