What is JotForm?
JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

At JotForm, we want to make sure that you’re getting the online form builder help that you need. Our friendly customer support team is available 24/7.

We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.

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    Can the submission form show the signature?

    Asked by amylucinda on December 07, 2015 at 06:34 AM

    I have created a contract that my clients need to complete, sign and submit. When I receive the submission form, the signature does not appear and instead there is a link to the signature on a different Jotform page. Is it possible to receive the submission with the signature showing so that I can print off the complete contract and place it on the client's file?

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    JotForm Support

    Answered by Kiran on December 07, 2015 at 08:28 AM

    I've checked your JotForm and see that the submissions are showing the signature normally. 

    I've also cloned your JotForm to my account and tried submitting the form. I was able to see that the signature is displayed normally in submissions view and email as well.

    Submissions view :

    Email :

    Were you able to resolve the issue? If you are referring to something different, please let us know. We will be happy to help.