What is JotForm?
JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

At JotForm, we want to make sure that you’re getting the online form builder help that you need. Our friendly customer support team is available 24/7.

We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.


  • Profile Image

    Can we change the sender name?

    Asked by baingar on December 07, 2015 at 09:54 AM
    Hello,I need to change the name of the sender of JotForm to another name , but not how

     

    El form es este:

    https://form.jotformz.com/43146720116648

     

    Gracias

    name sender sender name notifications email notifications
  • Profile Image
    JotForm Support

    Answered by Jan on December 07, 2015 at 10:35 AM

    Yes, you can change it. Please follow the steps below in order to change the Sender Name in your notifications.

    1. Click the "Emails" button in the top toolbar.

    2. Select the notifier and click the "Edit" button.

    3. At the bottom part, click the "Reply-To and Recipient Settings" button.

    4. You can now change the "Sender Name" here.

    Let us know if you have any questions. Thank you.

  • Profile Image

    Answered by baingar on December 07, 2015 at 01:02 PM

    Hello, and try it, but only JotForm appears as an option.

    Hola, ya intente eso, pero solo aparece Jotform como opción.

     

  • Profile Image
    JotForm Support

    Answered by david on December 07, 2015 at 01:25 PM

    I checked your form and indeed, JotForm appears as the only option for the sender name.  When I tested my other forms however, I was able to use any field in the form.  When I added any new fields to the form, they were then available as the sender:

    The issue seems to be related to the fields currently in your form.  Adding or replacing any of your current fields should allow for them to be used as the sender name for your notification.