Can we change the sender name?

  • baingar
    Asked on December 7, 2015 at 9:54 AM
    Hello, I need to change the name of the sender of JotForm to another name , but not how

    Can we change the sender name? Image 1 Screenshot 20

     

    El form es este:

    https://form.jotformz.com/43146720116648

     

    Gracias

  • Jan
    Replied on December 7, 2015 at 10:35 AM

    Yes, you can change it. Please follow the steps below in order to change the Sender Name in your notifications.

    1. Click the "Emails" button in the top toolbar.

    Can we change the sender name? Image 1 Screenshot 50

    2. Select the notifier and click the "Edit" button.

    Can we change the sender name? Image 2 Screenshot 61

    3. At the bottom part, click the "Reply-To and Recipient Settings" button.

    Can we change the sender name? Image 3 Screenshot 72

    4. You can now change the "Sender Name" here.

    Can we change the sender name? Image 4 Screenshot 83

    Let us know if you have any questions. Thank you.

  • baingar
    Replied on December 7, 2015 at 1:02 PM

    Hello, and try it, but only JotForm appears as an option.

    Can we change the sender name? Image 1 Screenshot 20Hola, ya intente eso, pero solo aparece Jotform como opción.

     

  • David JotForm Support
    Replied on December 7, 2015 at 1:25 PM

    I checked your form and indeed, JotForm appears as the only option for the sender name.  When I tested my other forms however, I was able to use any field in the form.  When I added any new fields to the form, they were then available as the sender:

    Can we change the sender name? Image 1 Screenshot 20

    The issue seems to be related to the fields currently in your form.  Adding or replacing any of your current fields should allow for them to be used as the sender name for your notification.