[PDF Form] PDF generation fails

  • Profile Image
    ASEA
    Asked on December 07, 2015 at 10:49 AM

    I can't create a PDF version of my form for clients to fill out manually - Getting Error Message

    When I go to "Create PDF Form"  I keep getting the following error message:

     

     
    AccessDenied
    Access Denied
    BCDA9895F5FAB2CB
     
    F9skBVVzNq+yru4B3JWyqIiMtVwxivXgaqGWT4Wz6E5+Dgfkk8fTAcAYj4ySrtNpU1JXsugyheU=
     
     
  • Profile Image
    Mike
    Answered on December 07, 2015 at 11:54 AM

    Thank you for contacting us.

    Unfortunately, fillable PDF generation is not a trivial task. We have raised a bug report ticket and forwarded it to our Development Team. There is no ETA, but we will let you know when we have any updates.

    In case you need a non-fillable PDF for printing, we can easily print the the web form into a PDF file.

  • Profile Image
    Jeanette
    Answered on December 07, 2015 at 05:41 PM

    Complex forms cannot be fully converted into PDF's , please check this guide to know which fields can be converted and which ones cannot.

    http://www.jotform.com/help/312-Fillable-PDF-Everything-you-need-to-know-about-JotForm-Fillable-PDF-Creator