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JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

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    How can i allow the customer to Choose if they want the product to Shipped?

    Asked by TCE2015 on December 07, 2015 at 11:21 AM

    I am wanting to know how I can allow shipping to be an optional charge? Because right now it automatically charges for shipping and their is no option for the customer to select pick up instead so the shipping charge gets turned off at checkout. I have attached the link for the form I am using where it is showing the shipping.

    Page URL:

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    JotForm Support

    Answered by BDAVID on December 07, 2015 at 12:12 PM

    Unfortunately, there is no option to make the shipping cost optional: https://www.jotform.com/help/304-How-to-add-shipping-cost-to-Payment-Forms

    A way around this would be separating the products in a normal Check Box field, and adding another Radio button field where you could ask if the user wants shipping. You will need to assign a value to each option: https://www.jotform.com/help/301-How-to-Assign-Calculation-Value

    Then, you can use a form calculation widget which will collect and calculate the total amount: https://www.jotform.com/help/259-How-to-perform-calculation-in-the-form

    And then you pass the total to the payment integration: https://www.jotform.com/help/275-How-to-pass-a-calculation-to-a-payment-field

    If you need anything else please open a new thread, we will be glad to assist you.