Cannot access my account.

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    Richard 
    Asked on December 07, 2015 at 11:27 AM
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    ashwin_d
    Answered on December 07, 2015 at 12:11 PM

    Hello Richard,

    Upon checking your email address richard@schroetersurvey.comcastbiz.net, I found that you only have a guest account with one form and that too it was just created today.

    Your guest account has following one form:

    http://www.jotform.us/form/53404503105138 

    Do you have any other account? If not, have you used any other email address to create your account?

    If this is the account you want to get access to? Guest accounts are created when you do not sign up or sign in to your account and start creating forms. I would suggest you to please "Sign Up" for a free account using your email address richard@schroetersurvey.comcastbiz.net and your form will automatically move to new account. If you do not see your form, do get back to us with your new account username and we will automatically move it.

    Thank you!