What is JotForm?
JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

At JotForm, we want to make sure that you’re getting the online form builder help that you need. Our friendly customer support team is available 24/7.

We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.

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    The information from a submitted form is not correct.

    Asked by ac8237 on December 07, 2015 at 02:11 PM

    I cloned a template and made the appropriate text changes. However, when the submission form is sent it still has the old form verbiage and not the update information I replaced it with.




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    JotForm Support

    Answered by david on December 07, 2015 at 03:10 PM


    The notification added by the template is being retained.  The easiest way to update your notification to current fields is to create a new notification:


    This will create a new notification with all current form fields added.