Hint example not correct

  • celtsoc
    Asked on December 7, 2015 at 2:44 PM

    I have a hint example for a text block field which shows correctly in design mode but when I preview the form, it shows the hint example from a different text block field.

    The field in question is "Fee Terms" on the form whose URL is supplied below.  When in preview mode, it shows the hint text from the "Format" field.  It also shows it as actual text in the filed instead of grey hint text.

    Pete

    Page URL: https://form.jotform.com/53396448110152
  • David JotForm Support
    Replied on December 7, 2015 at 4:09 PM

    Hi,

    I checked your form and the hint text looks to be correct for your "Fee Terms" field:

    Hint example not correct Image 1 Screenshot 20

    Is this still not showing properly on your end?  I checked a few different browsers and the hint text showed properly in each one. 

  • celtsoc
    Replied on December 7, 2015 at 4:21 PM

    Interesting.  It still shows up incorrectly here using Chrome on OSX 10.10.  Here's a screenshot.  This is in the Preview display of JotForm, but if I display in it in my browser using the supplied URL, the hint text is correct.

    Hint example not correct Image 1 Screenshot 20

  • jonathan
    Replied on December 7, 2015 at 5:49 PM

    The Autofill feature must have cached on your browser already.

    Hint example not correct Image 1 Screenshot 30

    Try Disable it and Save the form. Then check again on your browser.

    It was working also on my side 

    Hint example not correct Image 2 Screenshot 41

     

    Thanks.

    Edit

     

  • celtsoc
    Replied on December 7, 2015 at 6:20 PM

    Thanks, that seems to have fixed it.  I do want autofill enable though, so is it safe to enable it again?

    Pete

  • jonathan
    Replied on December 7, 2015 at 6:23 PM

    Yes. It will be safe to just enable it back. 

    Cheers