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  • Profile Image

    Hint example not correct

    Asked by celtsoc on December 07, 2015 at 02:44 PM

    I have a hint example for a text block field which shows correctly in design mode but when I preview the form, it shows the hint example from a different text block field.

    The field in question is "Fee Terms" on the form whose URL is supplied below.  When in preview mode, it shows the hint text from the "Format" field.  It also shows it as actual text in the filed instead of grey hint text.

    Pete

    Page URL:
    https://form.jotform.com/53396448110152

    hint correct preview format different block
  • Profile Image
    JotForm Support

    Answered by david on December 07, 2015 at 04:09 PM

    Hi,

    I checked your form and the hint text looks to be correct for your "Fee Terms" field:

    Is this still not showing properly on your end?  I checked a few different browsers and the hint text showed properly in each one. 

  • Profile Image

    Answered by celtsoc on December 07, 2015 at 04:21 PM

    Interesting.  It still shows up incorrectly here using Chrome on OSX 10.10.  Here's a screenshot.  This is in the Preview display of JotForm, but if I display in it in my browser using the supplied URL, the hint text is correct.

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    JotForm Support

    Answered by jonathan on December 07, 2015 at 05:49 PM

    The Autofill feature must have cached on your browser already.

    Try Disable it and Save the form. Then check again on your browser.

    It was working also on my side 

     

    Thanks.

    Edit

     

  • Profile Image

    Answered by celtsoc on December 07, 2015 at 06:20 PM

    Thanks, that seems to have fixed it.  I do want autofill enable though, so is it safe to enable it again?

    Pete

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    JotForm Support

    Answered by jonathan on December 07, 2015 at 06:23 PM

    Yes. It will be safe to just enable it back. 

    Cheers