What is JotForm?
JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

At JotForm, we want to make sure that you’re getting the online form builder help that you need. Our friendly customer support team is available 24/7.

We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.

  • Profile Image


    Asked by festicinepopayan on December 07, 2015 at 02:49 PM

    Pagué un mes porque solo necesitaba un mes ahora me cobran otros mes que no requiero y no puedo bajar mi plan. Cómo le hago?

  • Profile Image
    JotForm Support

    Answered by david on December 07, 2015 at 04:13 PM


    I have cancelled your subscription and refunded your most recent payment.  If there is anything else we can assist you with, let us know and we will be happy to help.