What is JotForm?
JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

At JotForm, we want to make sure that you’re getting the online form builder help that you need. Our friendly customer support team is available 24/7.

We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.


  • Profile Image

    If I want to hire the GOLD package ($399 per year), how is the payment method? Do yoyu generate electronic bill?

    Asked by RocioCorrea on December 07, 2015 at 02:49 PM
    payment method bill method how
  • Profile Image
    JotForm Support

    Answered by david on December 07, 2015 at 04:23 PM

    Hi,

    You can pay for subscriptions either directly via credit card or via PayPal:

    https://secure.jotform.com/pricing

    To view your invoice, please follow this guide:

    1. Click on the icon found on the upper right part of the screen on most of the JotForm pages.

    2. Click Account

    3. Select Billing

    4. Click Invoices

    You can then click View to view your invoices.

  • Profile Image

    Answered by RocioCorrea on December 07, 2015 at 04:46 PM

    Hello,

    I have a question: Why in the page it appears: GOLD $399 per year... and in my accounts appears this screen shot?

  • Profile Image
    JotForm Support

    Answered by david on December 07, 2015 at 06:09 PM

    The prices shown are the monthly options.  To see the yearly prices, click on the "Upgrade" button.

  • Profile Image

    Answered by RocioCorrea on December 08, 2015 at 04:23 PM

    Hello, we are a Company and we need the GOLD package. But as Company, we need to have some documents to prepare the payment. For those documents, I need to send it to you and JotForm must fill it. How can we do this???

  • Profile Image
    JotForm Support

    Answered by david on December 08, 2015 at 06:01 PM

    You can forward any documents to support@jotform.com with an explanation of your requirements and we will be happy to fill out whatever possible.