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Not getting email notificationsAsked by StaffYourDealer on December 07, 2015 at 03:06 PM
Our company currently uses jot form for incident reporting. We have added emails of those who are to receive the reports and act on them.
For some reason, email addresses are not getting the emails.
The email address firstname.lastname@example.org
Please check as to why the Jot Form System is not sending the emails.
Thank you for contacting us.
I have checked the email log of your email address and I see all emails are being sent :
I would suggest you to follow this guide in order to prevent bouncing related issues :
Also you can check your Junk and Spam folders, if possible, please ask your email provider to whitelist our IP Addresses and Domains, you will find that info on this link :
Feel free to contact us if the issue persists, we will be glad to help you.