- PhilmjonesAsked on December 07, 2015 at 03:23 PM
- JotForm Support ManagerJeanetteAnswered on December 07, 2015 at 05:19 PM
I see you have incomplete payments. Usually that means that your users changed their mind in the last minute. However, to be completely sure I would recommend you to enable IPN
Here is how:
That way you'll know for sure if there was a payment or not, regardless of the incomplete submission.