- daveturtonAsked on January 30, 2012 at 10:31 PM
Why does the thank you response shove everything down about 8 inches once a form has been submitted?Page URL:
- JotForm SupportidarktechAnswered on January 30, 2012 at 10:55 PM
Can you please try to check if it's now fixed? If the problem still persist, please re-embed your form using iframe code. Since form's thank you page is also called inside an iFrame it does not conflict/touch with anything on your page. To get your form's iframe code, please follow this steps:
1. Go to Setup & Embed tab
2. Click Embed Form
3. Click iFrame
4. Copy the provided code.
I hope this helps. Please let us know if you have further questions. Thank you so much!
- daveturtonAnswered on January 31, 2012 at 10:59 AM
That seemed to have worked. I did have to decrease the height of the iFrame becasue it's default was twice the height needed. But, it did work and that was my goal, thanks for the help.