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    I have a stripe account and it doesnt seem to be connecting correctly when creating the form.

    Asked by estromness on December 07, 2015 at 04:45 PM

    I have tried both ways of entering the api information and logging into stripe and I can not get it to connect. Is there any reason you know of that stripe wont work. 

     

    erik

    Page URL:
    https://form.jotform.com/53405521700140

  • Profile Image
    JotForm Support

    Answered by BDAVID on December 07, 2015 at 06:41 PM

    That's odd, I just tested it (test mode) and it seems to connect and work fine:

    Please try clearing forms cache, and also try in another browser, like Chrome or Firefox.

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    Answered by estromness on December 07, 2015 at 07:45 PM
    I'm not getting where it says stripe connected. I just tried again and I am
    using an account with administration ability. And it says error stripe
    connect did not initialize properly. Please try again.
    Erik
    ...
  • Profile Image

    Answered by estromness on December 07, 2015 at 07:45 PM
    Finally. I tried again and now says stripe connected. I will continue
    testing.
    Thanks
    Erik
    ...
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    JotForm Support

    Answered by EltonCris on December 07, 2015 at 09:17 PM

    Thank you for the update, Erik.

    Please update us here whenever you come across any issues.

    Regards!