What is JotForm?
JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

At JotForm, we want to make sure that you’re getting the online form builder help that you need. Our friendly customer support team is available 24/7.

We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.


  • Profile Image

    What does GOLD package allow for

    Asked by RocioCorrea on December 07, 2015 at 04:52 PM

    It says:

     

    1000,000 submissions.... The number of sumissions is the time that the person can answer the form or what is?

    100 sub-user account.... what can do the sub-user in JotForm???......

    How many persons can answer the form??

     

    Thanks!

     

     

    gold Submissions JotForm thanks sub-user
  • Profile Image
    JotForm Support

    Answered by david on December 07, 2015 at 06:35 PM

    Hi,

    The Gold subscription allows your to collect up to 100,000 submissions through your forms per month.  Each time an entry is collected through your forms, that is counted as 1 submission.  You can store up 1TB of file attachments and have up to 100 sub-users:

    http://www.jotform.com/help/232-How-to-Share-Forms-with-a-Sub-Account-User

    Sharing forms with other users as a sub-users allows them to create and edit forms under your account.  Those forms also have the increased submission and storage limits.

    If you have any further questions, let us know and we will be happy to help.

  • Profile Image

    Answered by RocioCorrea on December 08, 2015 at 10:09 AM

    Hello, thanks. I don't need that other person create or edit my forms, I just need that other users answer my forms... so it's Perfect.

    I have a question about File Attachments.... Is there a predefined amount of MG or KB per photo?

    The question is because I had created some forms and sometimes when I am answering the form and take the photo, the form doesn't send it because is very heavy.

     

    Thanks!

  • Profile Image
    JotForm Support

    Answered by BDAVID on December 08, 2015 at 11:16 AM

    Please refer to this guide about the upload size limit: https://www.jotform.com/help/33-Changing-the-Upload-Size-Limit

    If you need anything else please open a new thread, we will be glad to assist you.