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Missing Field in Report (column of Excel)Asked by B2P on December 07, 2015 at 05:12 PM
I recently added two additional input fields (text areas) to my form (TAB 4 Report Submissions). I published the edited form and ran a couple test submissions where I typed text into those fields. I then ran a new Excel report, but when I open the excel the new fields aren't showing up as column headers. Any idea how to fix this?
Note that these fields DO show up in the Notifier email I get for each submission, BUT if I click on the "Submissions" button on the My Forms page, it does NOT show up.
excel in My Forms Submissions then
Could you indicate us what are the new fields? If you could share a screenshot image, we would appreciate it: https://www.jotform.com/answers/277033-How-to-add-screenshots-images-to-questions-in-support-forum
Also, try the following:
1) Clear your forms cache: https://www.jotform.com/help/229-How-to-Clear-your-Form-Cache
2) Run a new Excel Report making sure all the fiels you want to show in the report are checked: https://www.jotform.com/help/101-How-to-create-an-Excel-Report
Please update us, we will be glad to assist you.