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    Missing Field in Report (column of Excel)

    Asked by B2P on December 07, 2015 at 05:12 PM

    I recently added two additional input fields (text areas) to my form (TAB 4 Report Submissions). I published the edited form and ran a couple test submissions where I typed text into those fields. I then ran a new Excel report, but when I open the excel the new fields aren't showing up as column headers. Any idea how to fix this?


    Note that these fields DO show up in the Notifier email I get for each submission, BUT if I click on the "Submissions" button on the My Forms page, it does NOT show up.

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    JotForm Support

    Answered by BDAVID on December 07, 2015 at 07:27 PM

    Could you indicate us what are the new fields? If you could share a screenshot image, we would appreciate it: https://www.jotform.com/answers/277033-How-to-add-screenshots-images-to-questions-in-support-forum

    Also, try the following:

    1) Clear your forms cache: https://www.jotform.com/help/229-How-to-Clear-your-Form-Cache

    2) Run a new Excel Report making sure all the fiels you want to show in the report are checked: https://www.jotform.com/help/101-How-to-create-an-Excel-Report

    Please update us, we will be glad to assist you.