What is JotForm?
JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

At JotForm, we want to make sure that you’re getting the online form builder help that you need. Our friendly customer support team is available 24/7.

We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.

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    Revisions to Email Address

    Asked by Lbreitha27 on December 07, 2015 at 06:13 PM

    I figured out how to edit the auto response email, but now I would like to know if there is a way to change who that email is sent from. 


    Currently, the email that that message is from is: undefined [mailto:noreply@jotform.com].  What are our options to change this?


    Can we have the email be sent from an address in our organization?

    Can we have the from named changed from undefined?



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    JotForm Support

    Answered by BDAVID on December 07, 2015 at 08:30 PM

    Please check this guide to accomplish what you want: https://www.jotform.com/help/238-How-to-Add-a-Custom-Sender-Address-to-an-Email-Alert

    Let us know if you need more help, we will be glad to assist you.