What is JotForm?
JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

At JotForm, we want to make sure that you’re getting the online form builder help that you need. Our friendly customer support team is available 24/7.

We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.


  • Profile Image

    Generating and customizing email

    Asked by stuball on January 31, 2012 at 12:50 AM

    I replied to an email I received, but in case you don't get that email:

    I customized the form as shown in the 2 screen shots below, but the email still does not show the info the way I would like.  Actually the emails I get don't have any of the answers
    see Cat Adoption APPLICATION SPOT 11-0630-V3
    and adoption application customize form
    the form and webpage are a work in progress
    Page URL:
    http://www.wix.com/sbw1945/spot#!applications01

    Screenshot
  • Profile Image
    JotForm Support

    Answered by abajan on January 31, 2012 at 04:50 AM

    The answers in the "Adoption Application" notification are not being displayed because just the content of the tags have been changed to red:

    For instance, {nameOf45} should have been {nameOf45}

    In other words, the entire tag (including the braces) should have been selected with your mouse and then colored red via the text color tool. However, at this stage you would need to delete all of the tags, re-insert them and then change their colors.